SHIPPING POLICY
Effective Date: 01/Mar/2025
Thank you for choosing NatureStarOrganics.com! We are committed to ensuring your order is delivered to you as quickly and efficiently as possible. Please review our shipping policy below.
- Shipping Methods:
Standard Shipping: Delivery typically within 3 to 4 business days.
Expedited Shipping: Delivery within 2 business days (additional charges may apply).
Express Shipping: Delivery within 1 business day (additional charges apply).
- Shipping Costs:
Shipping Fees: Shipping costs are calculated based on the weight, size of the package, and delivery location. The final shipping cost will be displayed at checkout.
Free Shipping: We offer free standard shipping on orders over [Amount] (subject to availability and specific conditions).
- Order Processing:
Processing Time: Orders are processed within 2 to 3 business days. Processing times may vary during peak seasons or promotional periods.
Order Confirmation: You will receive an order confirmation email with tracking information once your order has been shipped.
- Delivery Times:
Estimated Delivery: Delivery times are estimates and may vary based on factors such as shipping location, carrier delays, and weather conditions.
Tracking Information: You can track your order using the tracking number provided in your confirmation email.
- International Shipping:
Availability: We offer international shipping to select countries. Please check our shipping options at checkout for availability.
Customs and Duties: International orders may be subject to customs fees, import duties, and taxes. These charges are the responsibility of the recipient and are not included in the shipping cost.
- Shipping Address:
Accuracy: Please ensure that your shipping address is correct and complete. We are not responsible for delays or issues resulting from incorrect or incomplete addresses.
Address Changes: If you need to change your shipping address, please contact us immediately at CustomerService@NatureStarOrganics.com. before your order is processed.
- Delivery Issues:
Lost or Stolen Packages: If your package is lost or stolen, please contact us at CustomerService@NatureStarOrganics.com for assistance. We will work with the carrier to resolve the issue.
Delivery Delays: Occasionally, delays may occur due to unforeseen circumstances. We appreciate your patience and will provide updates as necessary.
- Returns and Exchanges:
Return Policy: For information on returns and exchanges, please refer to our Return & Refund Policy.
- Contact Us:
Customer Service: If you have any questions or concerns about your shipment, please reach out to our customer service team at CustomerService@NatureStarOrganics.com
